Privacy Policy

The POLYMELT America, Inc. Privacy Policy

General information

We (POLYMELT America) take the protection of your personal data very seriously. We treat your personal data in the strictest confidence and in accordance with the statutory provisions (in particular the German Data Protection Act, the EU General Data Protection Regulation (“GDPR”) and the Telecommunications Act, as well as this Privacy Policy.

Controller

The controller for data processing in relation to this website is:

Polymelt America
T. +1-713-366 6628
E. support@polymelt-america.com
W. www.polymelt-america.com

When you use this website, we collect various types of personal data. Personal data is information that allows you to be identified personally (e.g., name, email address, IP address). This Privacy Policy explains what information we collect, how we use this information and which purpose this fulfils.

Please also refer to our “General Privacy Policy for Business Partners” and our “Privacy Policy for Participants at Events”.

Purposes of data processing

On this website, we process the relevant personal data for statistical analyses and for the purpose of the operation, security and optimization of the website as well as for information and marketing purposes.

If you contact us by email, telephone or fax, we will process your personal information for the purpose of processing your request.

When you send a link from our online product catalogue to a friend, we explicitly ask you to confirm that you have the right to disclose your friend’s contact information on our website. Your friend’s or colleague’s email address will be used to send that person information on your behalf and will not be recorded or used by us or by any third party for any other purpose.

If you would like to receive our newsletter, we require your email address along with information that allows us to ascertain that you are the owner of the email address provided and that you give your express consent to receiving the newsletter.

Additional data is not collected or, respectively, is only gathered on a voluntary basis. We use this data exclusively for the delivery of the requested information and only pass the information on to the processor for the purpose of delivering the newsletter. No data is passed on to third parties.

The processing of the data is carried out exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can withdraw your previously granted consent to the storage of the data, the email address and the use thereof for the purpose of delivering the newsletter at any time, for example by using the “unsubscribe” link in the newsletter. The lawfulness of any previously completed data processing operations remains unaffected by the revocation.

We will store the data deposited with us for the purpose of receiving the newsletter until your cancellation of the subscription of the newsletter and the data will be erased once we receive your cancellation. Data that we have stored for other purposes (such as email addresses for business transactions) shall remain unaffected.

The processing of this personal data is necessary to achieve the above-mentioned purposes, including the fulfilment of contractual obligations or pre-contractual activities. Beyond the absolutely necessary data required for this purpose, no further personal data will be processed.

Legal basis

Data processing is carried out on the basis of Article 6 (1) (a) (consent granted) or Article 6 (1) (b) (contract fulfilment) or Article 6 (1) (f) (legitimate interest in the optimised provision of our services) of the General Data Protection Regulation (GDPR).

Storage duration

We store the data as long as there are statutory or contractual retention requirements, or the data may be required to assert, exercise or defend legal claims. Otherwise, we will delete your data as far as it is no longer necessary to fulfil the purpose of storage.

Withdrawing your consent to data processing

Many data processing operations are only possible provided that we have your explicit consent. You may withdraw any previously granted consent at any time. A simple message by e-mail to us is sufficient for this purpose. The lawfulness of any data processing completed prior to the withdrawal remains unaffected by the withdrawal.

Right to data portability

You have the right to request the transmission, to yourself or to a third party, of data which we process automatically on the basis of your consent or in relation to the initiation, fulfilment or post-processing of a contract, in a structured, commonly used and machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out in cases where it is technically feasible.

Rights of the data subjects

RIGHT OF ACCESS (ART. 15 GDPR)
The data subject affected by the processing of personal data has the right, at any time and free of charge, to receive information from the controller about the personal data that is stored concerning herself or himself, and to receive a copy of this information. If the right to access is exercised in an excessive manner by the data subject, e.g. by addressing an inordinate volume of information requests to the controller, POLYMELT may charge an administration fee in line with local custom to cover the administrative costs of providing information to the person concerned.

RIGHT TO RECTIFICATION OR ERASURE (ART. 17 GDPR)
The data subject has the right to require the controller to rectify such personal data concerning him / her that are untrue.

The data subject has the right to require the controller to erase the personal data concerning him / her immediately, provided that they are not required for the purposes for which they were collected or otherwise processed and provided that no legal reason prevents the erasure. If the cancellation is requested by the data subject, POLYMELT will check the aforementioned legal requirements and will inform the data subject accordingly.

RIGHT TO RESTRICTION OF PROCESSING (ART. 18 GDPR)
The data subject shall have the right to obtain a restriction of processing from the controller.

RIGHT TO DATA PORTABILITY (ART. 20 GDPR)
The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and shall further have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.

RIGHT TO OBJECT (ART. 21 GDPR)
In instances where POLYMELT processes personal data which are required due to legitimate interests, the data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to the processing of personal data concerning him or her. Where POLYMELT processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.

RIGHT TO WITHDRAW CONSENT (ART. 7 (3) GDPR)
Data subjects shall have the right to withdraw their previously granted consent to data processing at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent granted prior to the withdrawal.

Right to lodge a complaint with the competent supervisory authority

In the case of infringements of the data protection regulations, the data subject has the right to lodge a complaint with the Your relevant official is the Data Protection Representative for the state of Bavaria. For questions about data protection and about asserting the rights mentioned above, please contact datenschutz.de@poloplast.com (Germany).

Data collection on our website

Cookies

Some Internet sites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your end device through your browser.

Most of the cookies we use are so-called “session cookies”. These are deleted automatically when you terminate your visit. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser when you next visit our website.

You can configure your browser so that it informs you about the setting of cookies and you only allow cookies in individual cases, or you can exclude cookies in specific cases or as a general rule, and you can ensure that cookies are automatically deleted when you close the browser. If you disable cookies, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions desired by you (e.g., shopping cart function) are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in the storage of cookies for the technically faultless and optimized provision of its services. Insofar as other cookies (such as cookies for analysing your surfing behaviour) are stored, they will be treated separately in this Privacy Policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

– browser type and browser version
– operating system used
– referrer URL
– host name of accessing computer
– time of server inquiry
– IP address

This data is not merged with other data sources.

The basis for the data processing is Art. 6 (1) (f) GDPR, which allows the processing of data for the performance of a contract or for pre-contractual measures.

Analysis tools

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimize both its website and its advertising.

IP anonymization

We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies by configuring your browser software accordingly; please note, however, that in this case you may not be able to use all the functions of this website to their full extent. In addition, you can prevent the capture of data generated by the cookie and related to your use of the website (incl. your IP address) for Google and the processing of these data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the link provided below. An opt-out cookie will be set, which prevents the collection of your data on future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to the Google Privacy Policy.

You can object to the collection and use of your data for the future by clicking on this link to set an opt-out cookie in your browser.

If you delete the cookies on your computer, you will need to set the opt-out cookie again.

Plugins

Google Maps

This site uses the mapping service Google Maps via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of providing an attractive presentation of our online offers and to make it easier to locate the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

For more information on how Google handles user data, please refer to the Google Privacy Policy.

YouTube

Our website uses plugins from the Google-powered YouTube page. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The YouTube server will be informed which of our pages you have visited.

If you are logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how YouTube handle user data, please refer to the YouTube Privacy Policy.

Right to lodge a complaint with the competent supervisory authority
In the case of infringements of the data protection regulations, the data subject has the right to lodge a complaint Your relevant official is the Data Protection Representative for the state of Bavaria.

For questions about data protection and about asserting the rights mentioned above, support@polymelt-america.com.